Small Business Websites 101
Whether you are a small, medium, large, or monopoly-sized company, you must never neglect your company website. Internet users today have become wise to sub-standard sites in todays market place because of the saturation of beautiful presentation in online media. Simply put: people will leave your site immediately if it looks dated.

Many companies avoid this pitfall by having a fully-dedicated staff of creative and web professionals who can integrate positive user-interface trends. Oh, but your a small company? Well, you don't have the resources of a large web company but you can find some resources that can help you look like one.

Web Professional
Get someone who is dependable and very good at web design, development, and search marketing strategy. There are a lot of web designers in the world and not every one of them is going to compliment your style, so you can afford to be a little picky. Just make sure to find someone that is willing to work with you and can back up their resume with results.

Web Design
Now this might be a hard pill to swallow, but, you might not know your business as well as you think you do. More often than not, when a designer puts together a composite design for a company website, they often expose weaknesses in product photography, marketing demographics, and user interface design. Keep this in mind when giving your designer directions on what you want your site look and function like.

Your business has a lot of information to give its customers about product, services, and specials. Designers specialize in highlight specific assets in your business or how to 'fit 10 pounds of mud in a 5 pound box'. You should remember this and allow your designer some creative freedom, they might expose some gaps in the armor that is your business.

Web Design Trends
There is a big difference between a great web design trend and a passing web design fad. A positive web design trend can help your viewers better navigate your site to find information on products and services. A fad might be a distraction that can add to the 'ooh-aah' factor, but detract from your site's message and overall professionalism.

Some fads in past have been some types of rollover buttons, pop-up windows, and distracting flash displays. These can be a pleasant compliment to your site, if done correctly. However, most times these 'fads' will detract from the important information, rather than aiding it.

Web Content
There are numerous facets to considering formatting information for your website. Here are somethings to remember: highlight your primary product or service, make your site easy to navigate, and make sure your customer can get the information they need immediately. I know it seems like a lot but you have to make your site as informative as possible without sounding like you're going on and on and on and on and on...

The trick is to keep your copy short and sweet; make your viewers WANT to read more! Too many websites have a dictionary worth of words on a single page telling customers how to use the product, when to use it, why they absolutely need it, and so on. Tease your customers with a little paragraph and give them the option to 'click here and read more!' This allows your viewer-ship the ability to access more information without feeling overwhelmed with a novel's worth of information.

Web Photography
Choosing the right images for your sight can help drive sales. That's right, I said it, if you chose the right photography to help illustrate the mood people feel when they purchase or interact with your product you can drive more sales. Studies have shown that people will identify and even follow the line-of-sight of strategically placed photographs in a website.

There are many places around the web where you can great stock photography without blowing your budget on a professional photographer: fotolia.us, istock.com, and some of the more inexpensive ghetty images.

Search Engine Optimization
Having the help of the fastest growing community on the web can't hurt. Search engine optimization is a service which enhances your businesses listing on Google, Yahoo!, Bing!, and other major search engines. By authoring industry and geographic specific information into your website, you have a much greater chance of being seen by spiders and crawlers.

Having a great search engine optimization package allows great exposure for your website, which in turn, means better exposure for your business.

Conclusion
Having a great company website that is informative, looks great, and is functional is like having a salaried sales person that never takes a day off and never sleeps. Your company website, if executed properly, should generate a number close to the original investment within a year. This kind of passive marketing is crucial given the attention of todays customers!

Users are relying more and more on the internet to help them gather information on services, products, and companies. A small or medium sized business can simply not afford to miss this golden opportunity to market their business. Stop hesitating and take action today!
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7 Comments on "Small Business Websites 101"
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Marcus Frind, founder of plenty of fish, has proven that what you are saying here is not true, and he is now making 2 million dollars a month.
Posted by MySaasyBiz on Feb, 01 at 9:21 AM
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Great! Do you have an example of his business model?
Posted by Unleashed on Feb, 01 at 9:29 AM
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One point needed to be added is choice of CMS (content management system) as this can cause major problems with small business when they want to change/expand or alter their website down the track.  Many custom CMS solutions require complex knowledge to make changes and often web developers can hold your client to ransom over a simple change such as a paragraph of text...

 Given the choice always consider a well established and open CMS if possible.

 

  • Joomla
  • Wordpress
  • Drupal
  • Dot Net Nuke

 

Posted by The Lost Agency on Feb, 02 at 3:42 AM
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I couldn't agree more. A CMS can be of great benefit that has a knowledge base on how to install, maintain, and update a free CMS. However, most small businesses are under the impression that a CMS is a 'push-button' solution to all of their internet marketing needs.

This is a common pitfall. What they should do if they want to manage a CMS is to either have a dedicated professional do it for them or they need to educate themselves on how to use a particular open-source CMS.

A CMS is not a 'push-button' solution for small businesses. Much akin to a regular website, it takes time, dedication, and a willingness to see it grow. 

Posted by Unleashed on Feb, 02 at 9:41 AM
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Marcus Frind's business model is quite simple. He uses a freemium strategy in which he does not try to convert his users, and collects adsense money from his 1 billion plus pageviews per month. PlentyOfFish.com is successfull because Marcus offers a service that is wanted by the masses, not because he follows web trends.

Posted by MySaasyBiz on Feb, 02 at 12:40 PM
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I have found the best CMS system is Wordpress.  Not only is it super easy to install and use but it has the most free design themes and feature plug ins of all the choices.

 

James Todd

Publisher: BuildMySiteforFree.com

Posted by james todd on Feb, 03 at 11:38 AM
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I couldn't agree more. I've been a HUGE proponent of Wordpress since it hit the development mainstream. The amount of variations and plugins is awesome.

Seriously, you can't beat the 'free' price tag. 

Posted by Unleashed on Feb, 03 at 11:45 AM
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Unleashed is a web design studio in Portland, Oregon. We specialize in web design and search engine optimization for businesses of all sizes.
http://www.becomeunleashed.com
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